Comments on: UPS “Brokerage fee” class-action http://www.thegatesofdawn.ca/wordpress/posts/2006/12/10/ups-brokerage-fee-class-action/ WARNING: This blog contains writings known to the state of California to cause cancer and birth defects or other reproductive harm. Tue, 07 Feb 2012 23:31:40 +0000 hourly 1 http://wordpress.org/?v=3.1.3 By: Angry UPS customer http://www.thegatesofdawn.ca/wordpress/posts/2006/12/10/ups-brokerage-fee-class-action/comment-page-8/#comment-220716 Angry UPS customer Fri, 03 Feb 2012 17:36:03 +0000 http://www.thegatesofdawn.ca/wordpress/posts/2006/12/10/ups-brokerage-fee-class-action/#comment-220716 I'm too a victim of UPS brokerage fees; but what makes even worse is that the merchandise came damage and I had to return it. It was an expensive technivorm coffee maker. It was very well packaged for impact but I think ups put weight on top of the box and broke the hard plastic coffee reservoir. I asked them for the refund for the damaged goods and they told me they will be investigating since the seller in Canada told me to return it via usps, not ups. The seller has refunded me for the damage package since I insured it the package - thank god -but ups refuses to refund me those illegal fees and first and foremost for something I didn't get since it was damaged! Now everytime I called ups international they give different answers and one of them is that is the government fees and they won't refund it! Wow, where in the world you get paid for bad or no service! I’m too a victim of UPS brokerage fees; but what makes even worse is that the merchandise came damage and I had to return it. It was an expensive technivorm coffee maker. It was very well packaged for impact but I think ups put weight on top of the box and broke the hard plastic coffee reservoir. I asked them for the refund for the damaged goods and they told me they will be investigating since the seller in Canada told me to return it via usps, not ups. The seller has refunded me for the damage package since I insured it the package – thank god -but ups refuses to refund me those illegal fees and first and foremost for something I didn’t get since it was damaged! Now everytime I called ups international they give different answers and one of them is that is the government fees and they won’t refund it! Wow, where in the world you get paid for bad or no service!

]]> By: andrew http://www.thegatesofdawn.ca/wordpress/posts/2006/12/10/ups-brokerage-fee-class-action/comment-page-8/#comment-214065 andrew Thu, 29 Dec 2011 03:50:26 +0000 http://www.thegatesofdawn.ca/wordpress/posts/2006/12/10/ups-brokerage-fee-class-action/#comment-214065 Shipper, After carefull review of the situation regarding UPS and their policy of adding an extra charge for their "standard delivery" I wanted to pass this information for your benefit. There was a class action lawsuit filed against them and won, however, is currently being appealed by UPS in the courts of Ontario, Canada. I read online the judgement against them, a lenghty 119 document, citing reasons why brokerage fees are not lawful, etc. It appears that UPS only charges the hefty brokerage fee for their base service, attempting to recover competitive low costs against other courier services. Thousands of complaints are aimed at them constantly, attested to by the blogs people have spoken through . Its seems to be a common story. The unsuspecting customer is always shocked when the already paid item arrives at their door COD, requesting exhorbatant levies, often near 100% of the price paid for item. My policy now is to never order anything online whereby the shipper uses UPS for the delivery. andrew Shipper,

After carefull review of the situation regarding UPS and their policy of adding an extra charge for their “standard delivery” I wanted to pass this information for your benefit. There was a class action lawsuit filed against them and won, however, is currently being appealed by UPS in the courts of Ontario, Canada. I read online the judgement against them, a lenghty 119 document, citing reasons why brokerage fees are not lawful, etc. It appears that UPS only charges the hefty brokerage fee for their base service, attempting to recover competitive low costs against other courier services. Thousands of complaints are aimed at them constantly, attested to by the blogs people have spoken through . Its seems to be a common story. The unsuspecting customer is always shocked when the already paid item arrives at their door COD, requesting exhorbatant levies, often near 100% of the price paid for item. My policy now is to never order anything online whereby the shipper uses UPS for the delivery.

andrew

]]> By: Frank http://www.thegatesofdawn.ca/wordpress/posts/2006/12/10/ups-brokerage-fee-class-action/comment-page-8/#comment-212242 Frank Tue, 20 Dec 2011 13:05:24 +0000 http://www.thegatesofdawn.ca/wordpress/posts/2006/12/10/ups-brokerage-fee-class-action/#comment-212242 Just was told that I have to pay $69 when my non taxable $200 safety glasses show up. Brokerage fee plus taxes that should not have been paid? Haven't received item yet. $50 is a nice round figure, ridiculous amount however for a service that wasn't even done properly. This is definitely a money grab on UPS's part that all Canadian's should be aware of when ordering items online from the U.S. A nice little hidden charge. I have no objection to paying taxes but have no desire to do business with companies with unscrupulous business practices and hence will be cancelling my UPS account. Be aware of who your item is being shipped with when ordering online. Just was told that I have to pay $69 when my non taxable $200 safety glasses show up. Brokerage fee plus taxes that should not have been paid? Haven’t received item yet. $50 is a nice round figure, ridiculous amount however for a service that wasn’t even done properly. This is definitely a money grab on UPS’s part that all Canadian’s should be aware of when ordering items online from the U.S. A nice little hidden charge. I have no objection to paying taxes but have no desire to do business with companies with unscrupulous business practices and hence will be cancelling my UPS account. Be aware of who your item is being shipped with when ordering online.

]]> By: Dale http://www.thegatesofdawn.ca/wordpress/posts/2006/12/10/ups-brokerage-fee-class-action/comment-page-8/#comment-211004 Dale Wed, 14 Dec 2011 23:50:32 +0000 http://www.thegatesofdawn.ca/wordpress/posts/2006/12/10/ups-brokerage-fee-class-action/#comment-211004 Paid $50 shipping and just got a $100 brokerage charge for $200 worth of used rc equipment. Totally bummed, could have bought it all new locally with that money. Paid $50 shipping and just got a $100 brokerage charge for $200 worth of used rc equipment. Totally bummed, could have bought it all new locally with that money.

]]> By: pissed off http://www.thegatesofdawn.ca/wordpress/posts/2006/12/10/ups-brokerage-fee-class-action/comment-page-8/#comment-206636 pissed off Mon, 21 Nov 2011 20:34:33 +0000 http://www.thegatesofdawn.ca/wordpress/posts/2006/12/10/ups-brokerage-fee-class-action/#comment-206636 a few years back my father and i ordered a set of ford replica mirrors for his pick up as we were rebuilding it. the total was about 150$ us and then the ups dude comes to the door and asks for 78$ i nearly shit my pants it was so obscene. I called my father as i did not have the money at the time and he sadly paid it but not until after i gave the ups douche a piece of my mind on how they just raped us. I am not waiting for a package and see that the brokerage data was processed and i am not please to see that cause i know the dude will be asking for something. i am prepared to refuse the package and call my credit card company and inform them of the undisclosed added fees. if someone is starting another class action i am in with fucking bells on email kinkydrummergirl@hotmail.com a few years back my father and i ordered a set of ford replica mirrors for his pick up as we were rebuilding it. the total was about 150$ us and then the ups dude comes to the door and asks for 78$ i nearly shit my pants it was so obscene. I called my father as i did not have the money at the time and he sadly paid it but not until after i gave the ups douche a piece of my mind on how they just raped us. I am not waiting for a package and see that the brokerage data was processed and i am not please to see that cause i know the dude will be asking for something. i am prepared to refuse the package and call my credit card company and inform them of the undisclosed added fees.

if someone is starting another class action i am in with fucking bells on email kinkydrummergirl@hotmail.com

]]> By: Singh http://www.thegatesofdawn.ca/wordpress/posts/2006/12/10/ups-brokerage-fee-class-action/comment-page-6/#comment-193914 Singh Sat, 27 Aug 2011 01:36:21 +0000 http://www.thegatesofdawn.ca/wordpress/posts/2006/12/10/ups-brokerage-fee-class-action/#comment-193914 I am thinking of doing this as well. I was not home to receive my package, and the they left a notice on my door. They're going to make a second attempt for delivery on the next business day. My plan is to cancel the cheque before hand, and then just hand the driver a canceled cheque. Will it work? I am thinking of doing this as well. I was not home to receive my package, and the they left a notice on my door. They’re going to make a second attempt for delivery on the next business day. My plan is to cancel the cheque before hand, and then just hand the driver a canceled cheque. Will it work?

]]> By: Joe Schmoe http://www.thegatesofdawn.ca/wordpress/posts/2006/12/10/ups-brokerage-fee-class-action/comment-page-8/#comment-192674 Joe Schmoe Wed, 17 Aug 2011 16:54:11 +0000 http://www.thegatesofdawn.ca/wordpress/posts/2006/12/10/ups-brokerage-fee-class-action/#comment-192674 I was charged $78 brokerage fee for a $600 package. Called customer support, told them I'll cancel my next 10 shipments with UPS (BS!) if they don't refund my brokerage fee. Got the full amount back. I was charged $78 brokerage fee for a $600 package. Called customer support, told them I’ll cancel my next 10 shipments with UPS (BS!) if they don’t refund my brokerage fee. Got the full amount back.

]]> By: Anonymous http://www.thegatesofdawn.ca/wordpress/posts/2006/12/10/ups-brokerage-fee-class-action/comment-page-7/#comment-189924 Anonymous Wed, 27 Jul 2011 12:49:39 +0000 http://www.thegatesofdawn.ca/wordpress/posts/2006/12/10/ups-brokerage-fee-class-action/#comment-189924 and another thing is that it must state clearly "GIFTS" on the paperwork and another thing is that it must state clearly “GIFTS” on the paperwork

]]> By: Anonymous http://www.thegatesofdawn.ca/wordpress/posts/2006/12/10/ups-brokerage-fee-class-action/comment-page-7/#comment-189923 Anonymous Wed, 27 Jul 2011 12:47:57 +0000 http://www.thegatesofdawn.ca/wordpress/posts/2006/12/10/ups-brokerage-fee-class-action/#comment-189923 Just so everyone knows that the gift allowance for gifts coming to canada is set by the canadian government. It is $60.00/person per item and it can not be from a business to a person or from a business to business or person to business. Therefore if your paperwork is filled out correctly and the gifts are from person to person and do not exceed more then $60.00 each item then receiver will not be charged and also the items must be itemized on the commercial invoice and must have for each person they are for. Just so everyone knows that the gift allowance for gifts coming to canada is set by the canadian government. It is $60.00/person per item and it can not be from a business to a person or from a business to business or person to business. Therefore if your paperwork is filled out correctly and the gifts are from person to person and do not exceed more then $60.00 each item then receiver will not be charged and also the items must be itemized on the commercial invoice and must have for each person they are for.

]]> By: Simonized saws. - Page 44 http://www.thegatesofdawn.ca/wordpress/posts/2006/12/10/ups-brokerage-fee-class-action/comment-page-8/#comment-185652 Simonized saws. - Page 44 Thu, 23 Jun 2011 22:30:56 +0000 http://www.thegatesofdawn.ca/wordpress/posts/2006/12/10/ups-brokerage-fee-class-action/#comment-185652 [...] [...] [...] [...]

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