Comments on: A good auto-body shop in Kitchener-Waterloo

By: Erika

Erika — Wed, 18 Aug 2010 17:16:00 +0000

Robert at ROWA. It was a pleasure dealing with you. You did an amazing job on my 11 year old car, it looks great again. Much appreciated was also the fact that, you deliver what you promise at a reasonable price.

By: Jennifer

Jennifer — Fri, 14 May 2010 21:52:22 +0000

Robert did an excellent job on fixing my Toyota RAV 4 (2007 model, black)! After a minor collision, I had to replace my front bumper as well as the headlight on the driver’s side. The fender on the driver’s side was also dented in which shifted the hood over. I brought the car in on a Friday and had it back by Monday. Robert even offered to drive me to school on Monday! I was really impressed with all the work that was done and you could definitely tell that a lot of care was taken in the repair and maintenance of the vehicle. Robert was also very thorough in his explanations.

After going around to get a few quotes from other auto body shops, Robert’s quote was by far the most reasonable (especially for a student!). I also had a few scratches on the side that ran the length of the car and was discouraged to get it repainted, but Robert said he could buff it out instead-a much cheaper alternative and not one that other auto body shops will tell you about- and now it looks as if nothing has touched it!

I highly recommend Rowa Auto Collision Repair and have told all my friends and family about it. Prompt and high quality service, great customer service, and all very reasonably priced.

By: Karen

Karen — Sat, 03 Apr 2010 14:31:24 +0000

When you meet Robert you will find a very sincere and caring person when it comes to doing work on your vehicle.
He is a jack of all trades and his workmanship is A-1.
I recently took a very rusted 2000 Cavalier Z24 to be fixed up and it came back looking like a brand new vehicle!!! The price was at least half of what other auto body shops would have charged me and the guys at Houghton Oil Spray (where I took my car to get sprayed right away like Robert said to do)were totally amazed at the paint job as well as the price! They told me I got an excellent deal and were quite interested in meeting Robert.
So I highly recommend Rowa Auto Collision and if I ever need a car to be “remodelled” again I will be back to see Robert!

By: JP

JP — Tue, 23 Mar 2010 21:12:38 +0000

Well, I was orginally pointed to Robert’s shop by all these glowing reviews of his work. And I can honestly say I was not dissappointed. I found Robert to be extremely friendly, taking great pride in his work. I recently had my motorycle re-sprayed a custom diamond white and black, all of which where carefully selected along with a diamond pearlesent fleck, (nice touch Robert). His price was more than reasonable and he really went the extra mile, polishing the bolts, spraying the rims and even working with the local motorycle shop to source components. So to everyone reading these reviews, bear in mind Robert can do more than just body repairs and cars.

Thanks once again Robert.
I will pop around and show you the assembled bike as soon as the weather picks up……
JP

By: Andrew Stewart

Andrew Stewart — Thu, 18 Mar 2010 04:27:26 +0000

wow so many nice things im hearing ..well robert you got yourself a future customer ill be stopping by soon for a price on a paint job for my Audi

By: James

James — Sun, 28 Feb 2010 00:21:17 +0000

After a front bumper replacement, I would go to Rowa for all the works. Rob is such an awesome guy, the repair went excellent and I would recommend him to all my friends. You can tell he really cares about the customer and will go the extra mile to get everything perfect. Just look around and you will find his price the lowest and service the best.

By: Rowa Auto Collision Repair

Rowa Auto Collision Repair — Fri, 19 Feb 2010 05:25:30 +0000

Thank you all for good comments about my Auto Body Shop.
Robert
Rowa Auto Collision Repair in Kitchener

By: Dianna

Dianna — Thu, 18 Feb 2010 19:09:21 +0000

I too visited Rowa after reading this blog and doing research for reviews, so I took my car in (back quarter panel damage from a parking lot hit and run). Robert gave a quote lower than the larger, high overhead shops, and I felt comfortable with him as a person. So, after a minor glitch that was fixed without cost above the quote, I am happy with the result, and recommend Rowa Auto Collision.

By: Doug M

Doug M — Tue, 02 Feb 2010 15:31:45 +0000

I suppose contact information would help:

Toll Free – 877 699 0677
Robert – 519 574 1968
Email: service@rowaautocollisionrepair.com

24 FORWELL RD Unit #5
Kitchener, ON N2B 3E8

By: Doug M

Doug M — Tue, 02 Feb 2010 15:29:40 +0000

I just wanted to add, that after reading this blog post and the comments, I looked in to (among several others) Towne and Rowa.

A little background: I damaged a car that I bought within 20 minutes of owning it. Embarassing? Hell yes. Upsetting? Very much so.

Robert was the ONLY person out of all the ones that I spoke to who DID NOT tell me how “bad” the damage was. He reassured me that it was no big deal for him to repair like new. Everyone else from everywhere else went on and on about how it was a big deal.

On top of this, most other shops didn’t want to start working on it for several days, even though they were talking about how slow business is all around town. One wanted me to go to his friends shop, get a quote from him, and then come back so he could beat it. I did not enjoy any of my dealings prior to Robert.

As Robert looked over the damage, I could see him fixing it in his head. The other people, I saw them adding numbers up in their head. His focus was on me, the customer, and the resolution to my dilemma. Everyone else was focused on the business part of it.

Robert took the vehicle the same day after I ran some errands, and he gave me a lift home! He understood that I was in a rush. The vehicle went in on Thursday night and was done by Monday. Every other shop was telling me “maybe by next weekend” and were very upfront about when they don’t work. Robert, on the other hand, was very clear about doing whatever he hd to.

On top of all this, his price was over 20% lower than everywhere else.

Last but not least: The work was amazing! It’s in better condition than when I drove it off the used car lot.

I would highly reccomend that everyone who needs work done visit Robert.